Never been to a performance at the Puppet Theatre barge before?
This information should ensure your visit goes smoothly.
Remember it is a small theatre so please book in advance
in order to avoid disappointment.
TICKET PURCHASE AND COLLECTION
Tickets may be purchased by phone or online and
collected on the day of performance, from the Box Office,
in the foyer on the barge. When booking please check
the location of the barge.
WHEN TO ARRIVE
the performance starts. Auditorium doors open
30 minutes before the performance starts.
The ship’s bell will be rung to announce the start of the performance.
WAITING FOR SOMEONE WHO HAS YOUR TICKET?
to the box office staff who will arrange for you to be seated
in the appropriate seat.
BAGS AND BUGGIES
Buggies can be left on the deck but remember to remove all valuables.
HOW TO FIND YOUR SEAT
that you follow the instructions for seating given by the staff.
Seating is worked out to ensure that everyone gets a good view
particularly the children.
you will be asked to wait in the foyer until the interval or a suitable break.
that it only be used when it is urgent. It is a delicate piece of equipment so please follow the instructions carefully and do not put anything down the toilet other than toilet tissue.
CHILDREN AT THE PUPPET THEATRE BARGE
be admitted but if they cry or make a noise they must be taken out.
The Management reserves the right to ask patrons to remove infants
or children if they are causing a disturbance. Where performances
are specifically for adults, a recommended minimum age will be stated in accompanying publicity or on the website. The upper age limit to qualify for a child's concessionary seat is 16. Proof of eligibility may be required.
please don't leave your bags unattended at any time. To ensure the
safety of our customers please follow any instructions given to you
by the staff. The barge is inspected regularly by a Health and Safety
officer from the City of Westminster Council.
Amy deals with a phone booking
Monkey deals with the questions