Privacy Policy

Privacy Commitment

The www.puppetbarge.com website is owned and operated by the Puppet Theatre Barge. We are committed to safeguarding your online privacy, and to this end we have developed the following Privacy Policy to deal with issues that may concern you. The Puppet Theatre Barge conforms to the General Data Protection Regulation (GDPR) 2016/679

Personal Information

The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence and credit or debit card details, will be held on our system and used only for processing bookings and orders in connection with our online booking system. Personal Information you supply to us when you sign up for our mailing list will only be used to keep you up to date with events and activities organised by, and news and information from, the Puppet Theatre Barge. Each email we send you offers you the opportunity to unsubscribe to the mailing list, or you can ask us to do this by emailing info@puppetbarge.com. You have the right to ask for a copy of all Personal Information concerning yourself, by emailing info@puppetbarge.com or writing to the Data Protection Officer, Puppet Theatre Barge, 78 Middleton Road, London E8 4BP. If you decide to instruct us to cease using your Personal Information as contemplated in this Policy, and notify us either in writing or by email as mentioned above, we shall destroy any retained Personal Information.

IP Addresses

Information may be collected through Google Analytics, including your IP address, operating system and browser type. This is statistical data about your browsing actions and patterns, and will not allow you to be identified as the user.

Use and disclosure of Personal Information

If you contact us we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database. If we are required by law or requested by the police or a regulatory or government authority investigating potentially illegal activities to provide information concerning your activities whilst using the network we shall do so. We may also disclose Personal Information to appropriate third parties to assist in anti-fraud checks and investigations.

How we protect information

We take every precaution to protect your information. To this end all Personal Information stored by us is kept on servers in a secure environment. Only employees who need the information to perform a specific job, are granted access to personally identifiable information. Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.